All event bookings must be confirmed in writing by the client, and are only booked once payment of either the amount in full or agreed deposit is paid and received.
Payment is required either in full at time of booking, or by a 50% non-refundable deposit with the remainder due no later than 7 days before the event date.
An invoice will be issued with a description of the services provided, cost (inc VAT), and payment details.
Payment can be made by bank transfer unless otherwise agreed.
All bookings are agreed upon a total event fee, if numbers are less than described at the time of booking no refund will be due.
If numbers are higher than described at the time of booking, Dirty BBQ Limited reserves the right to request additional payment, or only serve the amount of food for the numbers described at the time of booking.
If tableware and other items are hired, an additional deposit of £100 will be added to the account, which will be refundable following the return of all items in full and undamaged. Any items damaged or not returned will be chargeable and/or deductible from this deposit.
In the unfortunate event of a booking cancellation, if the cancellation occurs more than 7 days before the event 50% of the total event cost will be retained by Dirty BBQ Ltd. No refund will be due if the event is cancelled 7 days or less before the event, if only the deposit has been paid, Dirty BBQ Ltd require payment in full.
Dirty BBQ Ltd will endeavour to provide suitable adaptions to the menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests unless advised in advance (no less than 25 working days prior to the event).
We accept no liability for any food supplied to the Client by another caterer (or food products supplied by the Client themselves) in additional to those arranged by Dirty BBQ Ltd.
The Client agrees to pay for any loss or damage to any equipment supplied by Dirty BBQ Ltd for the event, including any issues caused by the Client’s guests.
Dirty BBQ Ltd shall incur no liability to the Client if performance of the contract is prevented or hindered by any case whatsoever beyond Dirty BBQ Ltd’s control and in particular but without prejudice to the generality of the foregoing, by act of fire, flood, subsidence, sabotage, accident, strike, or lock out and shall not be liable for any loss or damage resulting there from suffered by the Client.
Our liability for losses you suffer as a result of Dirty BBQ Ltd breaking this agreement including deliberate breaches is strictly limited to the contract package price, and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.